What guarantee does Ting Diamond offer?

All Ting Diamond rings come with a lifetime maintenance guarantee covering professional cleaning, rhodium re-plating on white gold, and prong inspection. Our diamonds are accompanied by GIA or IGI grading reports for full transparency.

Can I return or exchange a ring after purchase?

We offer an exchange policy within 7 days of purchase for non-custom, non-engraved items. Custom-made and engraved rings are non-refundable but may be exchangeable at our discretion. Please contact us directly to discuss your situation.

Do you offer a buy-back guarantee on diamonds?

We offer diamond trade-in and buy-back services on GIA-certified diamonds. The price offered reflects current market conditions at time of valuation. Please bring your diamond with its original GIA certificate to our Knutsford Terrace showroom for an assessment.

Is the diamond certificate guaranteed to be authentic?

Yes. Every GIA certificate can be verified independently at gia.edu using the report number printed on the certificate. Every IGI certificate can be verified at igionline.com. We encourage all customers to verify certificates before and after purchase.

What happens if my ring needs resizing after purchase?

We offer standard ring resizing (1–2 sizes) at no charge within 30 days of purchase. Subsequent resizing is available at a nominal fee. Note that eternity bands with stones all around cannot be resized.

GIA Certificate Verification | Quality Guarantee | GIA Diamond Authenticity

About Us

First buy diamonds, then buy the ring style

GIA Certificate Diamond

All Diamonds will come with GIA certificate, which can be a guideline easily estimates your diamond using 4Cs. GIA is the Non-profit Gemology builds 4C. Other Gemology their Certificate all similar to GIA grading standards. Want to know more. GIA Report?

GIA girdle number

Each GIA diamond will has its own, unique number on diamond girdle. The store has precision instruments that allow every guest to see the number on the GIA 's waist to ensure that the diamonds they watch are the same as those on the certificate.Guests can also go up anytime GIA official website , View the diamond information.

Diamond test pen

Diamond test pen, used to distinguish diamonds and other precious stones. Diamond pen test, through the speed of their cooling speed, respectively, the principle, Diamonds are the fastest of many gems because of their compact carbon structure. Diamond & Moissanite Testers

To Hong Kong GIA review

If you eventually want to go through a third party, check the diamond again. You can choose to GIA diamond sent to Hong Kong GIA, to re-check the consistency of the diamond with the certificate.Review time about: 1-2 weeks The cost of the diamond is paid directly to GIA